A Spacious Retreat for Families

We stayed for three nights in a King Suite with Whirlpool. The room was spacious and perfect for our family. The highlight was the whirlpool, great after a day of exploring. A tip for others, grab breakfast early for the best selection.

Room with a view but a few hiccups

Spent a night here with the fam. The room was HUGE and really clean, which was awesome! Swimming in the indoor pool was a highlight. I did have a small issue when the jetted tub kept shutting off and it took forever for someone to fix it, but they were friendly. Breakfast was solid too, lots of decent choices.

The elegant decor in the lobby was simply delightful, making me feel like royalty as I strolled through. The spacious common areas were incredibly easy to navigate, and I appreciated how welcoming everything felt during my stay.

More seating in dining area would be beneficial.

i recently stayed in richmond and chose this place for a quick getaway. the spacious room exceeded my expectations, allowing for a relaxing stay with my family. the breakfast was a delightful surprise with a variety of options, making our mornings enjoyable.

internet connection was unreliable

The breakfast was delicious, especially the waffle makers. my kids couldn't get enough! The pool area was nice and clean, and it was great having spacious suites with a door separating the living and sleeping areas—perfect for family time.

My kids wished there were more towel hooks in the bathroom for wet towels. It could also use more variety in breakfast options.

The tacos are divine! The room was clean and spacious—perfect for chilling after our food adventures. Big love to the staff who kept everything running smooth and made our stay enjoyable.

The vibe in the room could've been better—there was a funky odor at first, and the lighting felt a bit dim. Also, no hooks for towels was a bummer!

The front desk staff was exceptional, I mean, Shannon and Grace actually rearranged our rooms so we could all be close, it was like they actually cared for us, they turned a potential disaster into a smooth stay. Also, when we needed our TV set reset, Teiara came to help and she was just so pleasant about it, made the whole ordeal feel less like a burden and more like a team effort.

It wasn't exactly inexpensive but still acceptable.

Comfortable Stay with Room for Improvement

The spacious suite offered a relaxing atmosphere for our family, with a comfortable pull-out couch. The friendly staff made our check-in smooth. However, the breakfast could use more variety, especially fresh options. I'd recommend trying the cookies in the evening for a little treat!

I thoroughly enjoyed the elegant decor in the lobby and the inviting atmosphere. The spacious common areas were easy to navigate for seniors, making my stay pleasant and stress-free.

More seating in dining area would be beneficial.

The jetted tub was relaxing, but the fridge was not cold.

The front desk staff are like a well-oiled machine. Shannon, Grace, and Teiara took great care of us during our whole stay, and they even worked to make sure we had the rooms we needed. Late checkout when my father came in late was a lifesaver.

It wasn't exactly pocket change to stay, but I can accept that.

i had a good stay at comfort suites! the location is great, really close to a mall, which was super convenient. the pool and fitness center were fun, and breakfast was a nice start to the day. shannon and amanda were amazing, always ready to help with a smile.

sp

Comfortable room, spacious suite, with a good breakfast selection featuring both hot and cold items, made my stay enjoyable and allowed me to rejuvenate between exploring the area just 22 km from the nearest airport.

No complaints.

Had a great time with friends! The room was spacious, perfect for hanging out after visiting the local mall and checking out a nearby museum. One thing to note for future guests, breakfast was decent, but could be better organized to avoid crowding in a narrow space.

The only downside was that our reservation issues caused a bit of stress upon arrival, which made us uneasy at first.